Desk · Field note

Professional services lead on efficiency, trail on citability.

Accounting, legal, and audit firms post the highest revenue-per-employee in the Index — and the lowest citability. Both facts are related.

CD
Reported by Cait Downey · Jun 25, 2026
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median efficiency, professional services

The professional services cohort is the most operationally efficient we track. It is also the least visible to AI.

The trade-off

Billable-hour firms optimize for delivery, not for publishing. That produces cash — and invisibility.

The leaders

Sterling Audit & Advisory treats its research library as a compounding asset, not a marketing cost.